Customer satisfaction

Customer satisfaction

It is important to us to offer our customers the best support. Therefore, we decided to make our support performance accessible.

The chart shows the current number of support requests via the ticket system. In addition, we have listed the degree of fulfillment and satisfaction.

With this transparent information, we hope to be able to communicate to our customers and prospects the confidence in our reliability.

Customer opinions:

Starter Route Collector

It was an accurate response. The problem was resolved promptly.

/32 - /47 v6 PI Internet resources

Very good support, with good representation in front of the RIPE NCC

ASN 16bit IPv6 /44 Bundle Internet resources

Schnelle Reaktionszeit.

Description Category Name Date
It was an accurate response. The problem was resolved promptly. Route Collector Starter 23 April 2024
Very good support, with good representation in front of the RIPE NCC Internet resources /32 - /47 v6 PI 28 March 2024
Schnelle Reaktionszeit. Internet resources ASN 16bit IPv6 /44 Bundle 17 February 2024
bestens, wie immer. IX Server VPS BGP Transit 23 January 2024
Super Hilfe: Schnell & freundlich Internet resources ASN Transfer IPv6 /44 17 January 2024
Excellent support!! Internet resources ASN 32bit 06 January 2024
Thank you for your time Internet resources ASN 32bit 03 January 2024
thank you IX Server VPS BGP Transit 13 December 2023
Works great thanks Internet Tunnel Tunnel IPv4 IPv6 08 November 2023
Great !! Thank you. Route Collector Starter 03 October 2023